Utente ospite
13 luglio 2024
The Garcia Resort & Spa is in a fab location, the staff exceptional and the entertainment was amazing. The hotel is certainly not 5 star and that showed in many ways, the rooms are very tired and a bit grimy especially the shower area. In the swim up areas, there was rubbish and dirt under the ledges around the access to rooms. The gardens were not particularly well maintained, the cleanliness of the room from the maid was not great. The food was awful, yes there is always something you can find but generally cold and all tastes the same. Unfortunately so many people i spoke to were ill during the stay including me which was not pleasant, many of which ate the same things! Food warmers very often left open and even at times when you did have to open them flies flew out. They really need to improve on several areas to qualify for the rating they have currently. It is such a shame as everything else was superb, but would not return.